1. Introduction

Weservv ("Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, which include social media marketing, AI-powered solutions, and custom IT development.

By using our services or interacting with our website, you agree to the practices described in this policy.

2. Information We Collect

We collect both personal and non-personal data:

A. Personal Information

Information you provide to us directly:

• Full name

• Email address

• Phone number

• Business name and website

• Billing and payment information

• Social media account usernames (when applicable)

• Project requirements and preferences

B. Automated Data Collection (Cookies and Analytics)

When you visit our site, we may collect:

• IP address

• Device and browser type

• Geographic location

• Pages visited and time spent

• Referral sources

• Clickstream data

This information is collected through cookies, tracking pixels, and third-party analytics tools like Google Analytics.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage our services

• To schedule and conduct consultations (e.g., via Calendly or Zoom)

• To personalize your user experience

• To send transactional emails and service updates

• To respond to inquiries and provide customer support

• To improve our website and service offerings

• To send newsletters or marketing communications (with your consent)

• To detect and prevent fraud, security threats, or misuse

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the information and context:

• You have given consent

• Processing is necessary to perform a contract with you

• Processing is required to comply with a legal obligation

• It is in our legitimate business interests, and your rights do not override those interests

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

• Service Providers: We work with trusted third parties such as hosting providers, payment processors, CRM platforms, and communication tools.

• Analytics & Ad Partners: For analytics and performance measurement.

• Legal Authorities: If required by law or in response to legal requests.

• Business Transfers: If we undergo a merger or acquisition, user data may be transferred as part of the process.

All vendors are contractually obligated to maintain the confidentiality and security of your data.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or regulatory requirements.

You can request deletion of your data at any time by contacting us at support@weservv.com.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate or incomplete data

• Request deletion of your data ("Right to be forgotten")

• Restrict or object to processing

• Withdraw consent (where applicable)

• Request data portability

To exercise your rights, please email support@weservv.com. We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You may disable cookies via your browser settings, but note that some features of the site may not function properly without them.

We may use:

• Essential Cookies – For site functionality

• Analytics Cookies – To measure usage and improve site experience

• Marketing Cookies – To personalize ads and content

You can manage or withdraw cookie consent at any time via our Cookie Banner (if implemented).

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites, services, or tools (e.g., Calendly, Zoom, Instagram, Stripe). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing your data.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

12. International Data Transfers

If you are located outside India, please note that your information may be transferred to and processed in countries where data protection laws may differ from your jurisdiction. By using our services, you consent to such transfer.

13. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this page occasionally to stay informed.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

📧 Email: support@weservv.com
🌐 Website: https://www.weservv.com